Privacy Policy

At LEVANA LIVING SDN. BHD. 202501026733 (1628145­-D), we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you shop with us online.

1. Information We Collect

We may collect the following personal information when you interact with our website or services:

  • Personal Details: Name, phone number, email address, billing and shipping addresses.

  • Payment Information: Credit/debit card details or bank transfer information (processed securely through our payment gateway).

  • Order Details: Products purchased, transaction amounts, and purchase history.

  • Technical Data: IP address, browser type, device information, and cookies for website performance and analytics.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill your orders.

  • To communicate with you regarding your purchases, inquiries, or customer service requests.

  • To improve our website, services, and product offerings.

  • To send promotional materials or offers (only if you have opted in).

  • To comply with legal obligations.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with:

  • Service Providers: Such as payment processors, delivery couriers, and IT service providers who assist in operating our business.

  • Legal Authorities: If required by law or in response to valid legal processes.

4. Data Security

We take reasonable measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our payment processing is handled through secure, encrypted channels.

5. Cookies and Tracking

Our website uses cookies to improve your browsing experience, analyze website traffic, and personalize content. You can disable cookies in your browser settings, but this may affect certain website features.

6. Your Rights

You have the right to:

  • Request access to your personal data.

  • Request correction or deletion of your data.

  • Withdraw your consent to marketing communications at any time.

To exercise your rights, please contact us at levana_living@outlook.com.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated date.

8. Contact Us

If you have questions or concerns about our Privacy Policy, please reach out to us at:
Email: levana_living@outlook.com
Phone: 01113147967